How to fix Paper tray hard to open and Close Problem in Brother Printer?

How to fix Paper tray hard to open and Close Problem in Brother Printer?

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POINTS TO BE TAKEN CARE OF: [fix Paper tray hard to open and Close Problem in Brother Printer?]

  • Verify that the machine is placed on flat surface.
  • In case there are few objects under the machine or else machines are not placed on a flat surface, then the paper tray can be difficult to remove.
  • Therefore place the machine on a flat surface.
  • Now remove plastic powder residue from V-shaped cutout in side of paper tray.
  • Since machine’s structure plastic powder can accumulate on the V-shaped cutout in the side of paper tray.
  • This can make it difficult to remove paper tray from machine.
  • If you are not able to pull paper tray out, try to remove it by following the below steps.
  1. After you  removed the tray, clean plastic powder from V-shaped cutout.
  2. Then Switch off machine and remove the (Lower). Clear Cover from the back of the machine.
  3. Place white plastic part propped up.
  4. Hold machine with one hand and pulling the paper tray out of the machine.
  5. After doing this, rub your fingers over V-shaped cutout in side of paper tray.
  6. Keep the paper tray firmly back in machine.
  7. Keep the Jam Clear Cover back on and see that the cover is set properly.
  8. Verify that you can pull paper tray out of machine smoothly.
  9. Clear the front cover and leave machine for at least 15 minutes to cool down.
  10. Now slowly take out drum unit and toner cartridge assembly.
  11. Remember, jammed paper may be pulled out with drum unit and toner cartridge assembly.
  12. This may release paper so as to pull it out of the paper tray opening.
  13. Now Close the front cover.
  14. But not to put drum unit and toner cartridge assembly back in at this point.
  15. Keep paper tray completely out of machine.
  16. Now slowly pull out the jammed paper.
  17. Pull paper tray


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INSTANT TROUBLESHOOTING STEPS for How to fix Paper tray hard to open and Close Problem in Brother Printer?

  1. Open the back cover.
  2. Then Pull down the tabs at the left and right hand sides in order to open the fuser cover.
  3. After that open fuser cover.
  4. Gently pull jammed paper out of the fuser unit using both hands.
  5. Remove paper jam
  6. Close the fuser cover and the back cover.
  7. Now pull the duplex tray completely out of the machine.
  8. But make sure that the jammed paper do not remain under the machine from static electricity.
  9. Check paper jam.
  10. Put duplex tray back into the machine.
  11. Keep paper tray firmly back in the machine.
  12. Now push down green lock lever and then take toner cartridge out of the drum unit.
  13. Then clear jammed paper if there is any inside the drum unit.
  14. Now Take toner cartridge out of drum unit
  15. Put toner cartridge back in the drum unit until you hear it lock into place.
  16. Green lock lever will lift automatically, if you put cartridge in properly.


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